All Perth Permanent Jewellery comes with a 3-month warranty. Within the first month, any repairs or replacements due to manufacturer defects on the chain or weld are free. For manufacturer defects occurring after the first month, up to 3 months, we offer a replacement chain at a 50% or a re-weld. This service replacement is available in person at our shop. Since each Perth Permanent Jewellery piece is custom-fitted, we cannot accept returns or exchanges.